We accept all major credit and debit cards such as Visa, Maestro, MasterCard, Discover and JCB. You can also pay using PayPal, Apple Pay or by using 'Pay Later' options such as Klarna, Afterpay, ClearPay, Klarna and PayPal's pay later option. Please

We accept all major credit and debit cards such as Visa, Maestro, MasterCard, Discover and JCB.You can also pay using PayPal, Apple Pay or by using &apos;Pay Later&apos; options such as Klarna, Afterpay, ClearPay, Klarna and PayPal&apos;s pay later option.&#xA0;Please note these are available to selected countries, options for your specific country will appear at checkout after selecting shipping country.&#xA0;<span data-sheets-userformat="{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Inter&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;In the UK, UKLASH.com accepts VISA, MasterCard, American Express, Google Pay, ClearPay, PayPal &amp; Apple Pay.\n\nFor international orders, please select the correct country you wish to ship to by clicking the \&quot;Shipping to\&quot; in the top left corner and your payment options will display at the checkout page.\n\n\nPlease be aware that the \&quot;Shipping to &#x1F3F3;&#xFE0F;\&quot; flag in the top left corner must be selected to the correct destination country for this function to work.\n\nIf the order is dispatched using the incorrect webportal, the item will be sent without the correct paperwork and customs will be chargeable on the parcel.&quot;}" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-style: normal;">Please be aware that if a subscription order is being placed, only card payments will be accepted.&#xA0; <span data-sheets-userformat="{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Inter&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;In the UK, UKLASH.com accepts VISA, MasterCard, American Express, Google Pay, ClearPay, PayPal &amp; Apple Pay.\n\nFor international orders, please select the correct country you wish to ship to by clicking the \&quot;Shipping to\&quot; in the top left corner and your payment options will display at the checkout page.\n\n\nPlease be aware that the \&quot;Shipping to &#x1F3F3;&#xFE0F;\&quot; flag in the top left corner must be selected to the correct destination country for this function to work.\n\nIf the order is dispatched using the incorrect webportal, the item will be sent without the correct paperwork and customs will be chargeable on the parcel.&quot;}" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-style: normal;"><a href="https://help.uklash.com/en-GB/contact"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082713-edc77385-df39-4cfb-af64-0dcd6fe70774-screenshot%202025-08-20%20at%2015.10.16.png" style="width: 300px;" class="fr-fic fr-dib"></a>

Which Payment Methods Do You Accept

Who is Klarna?. Klarna is a payment service that helps you buy the things you want or need. Right now, over 150 million people worldwide use Klarna at over 450,000 online stores. How does Pay later in 30 days work?. Pay in 30 days is a credit product

Klarna FAQS

UKLASH is committed to ensuring the security and privacy of our customers. We employ industry-standard security measures to safeguard your personal information and provide a secure online shopping environment. Our website uses encryption protocols, s

<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">UKLASH is committed to ensuring the security and privacy of our customers. We employ industry-standard security measures to safeguard your personal information and provide a secure online shopping environment. Our website uses encryption protocols, secure payment gateways, and other security features to protect your data during transactions.<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You can shop with confidence, knowing that we take the necessary steps to secure your information and create a safe shopping experience <span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://help.uklash.com/en-GB/contact"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082713-740107a4-6b39-4b76-8c53-95be7c747bb3-screenshot%202025-08-20%20at%2015.10.16.png" style="width: 300px;" class="fr-fic fr-dib"></a>

Is It Secure To Order On Our Site

Sometimes an order may remain partially paid, usually when you add an extra item at checkout. Please note that your order will not be shipped until the remaining balance is settled. How to complete your payment immediately:. 1. After amending your or

Sometimes an order may remain partially paid, usually when you add an extra item at checkout. Please note that your order will not be shipped until the remaining balance is settled. How to complete your payment immediately: 1. After amending your order, you may be redirected back to the order confirmation page.2. If there is a balance to pay, a &#x201C;Pay Now&#x201D;&#xA0;button will appear in the top right corner showing the outstanding amount.3. Click &#x201C;Pay Now&#x201D;, and you will be taken to the payment page.<img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082016-3cfa5d94-131b-4ea7-9843-9b4a5e34685b-screenshot%202025-08-20%20at%2016.17.39.png" style="width: 698px;" class="fr-fic fr-dib">4. Enter your payment details and click &#x201C;Pay Now&#x201D; to complete the payment.<img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082016-26af7f21-9c89-43e6-9dbe-e0be825cc9cb-screenshot%202025-08-20%20at%2016.17.52.png" style="width: 692px;" class="fr-fic fr-dib">5. Once successful, you will be redirected to the checkout page. A notification at the top will confirm: &#x201C;Your order was updated on [DATE]&#x201D;.<img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082016-dc666d22-df3d-48cf-bf93-785823558b06-screenshot%202025-08-20%20at%2016.18.52.png" style="width: 692px;" class="fr-fic fr-dib"> If you forget to pay right away: 1. You will receive an invoice by email requesting the outstanding payment.2. Click&#xA0;&#x201C;Pay Now&#x201D;&#xA0;in the email.3. You will be redirected to the payment page to complete the balance as above.<img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082016-ad732ab6-abba-4321-aa33-d038276478d9-screenshot%202025-08-20%20at%2017.43.38.png" style="width: 405px;" class="fr-fic fr-dib fr-fil"> <a href="https://help.uklash.com/en-GB/contact"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082016-f398b1a7-8667-485e-903f-a3eec4e95add-screenshot%202025-08-20%20at%2015.10.16.png" style="width: 300px;" class="fr-fic fr-dib"></a>

Partially Paid Orders

Sometimes payments don’t go through as expected. This can happen for a few simple reasons, such as browser settings, device compatibility, or temporary issues with the payment provider. Most problems can be fixed in a few quick steps. Switch Device o

Sometimes payments don&#x2019;t go through as expected. This can happen for a few simple reasons, such as browser settings, device compatibility, or temporary issues with the payment provider. Most problems can be fixed in a few quick steps. Switch Device or BrowserIf you are using a mobile device, try switching to a desktop computer. If the problem continues, try checking out on a different browser, such as Chrome, Safari, or Firefox. Try Another Payment MethodIf your card is not working, you can complete your purchase with PayPal or ShopPay as an alternative option. Clear Cache and HistoryClearing your browser&#x2019;s cache and history before trying again can often solve the issue. After clearing, restart your browser and attempt checkout once more. If the Issue PersistsIf the problem remains unresolved, please email us at&#xA0;<a data-fr-linked="true" href="mailto:contact@uklash.com">contact@uklash.com</a>. Please include: - A short description of the error- Any error message shown on the checkout page- A screenshot of the error (please exclude personal or payment details) You can also click the button at the bottom of this page to create a support request. <a href="https://help.uklash.com/en-GB/contact"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082712-f5fc357a-e06e-4e9c-9881-aa7ba1b68926-screenshot%202025-08-20%20at%2015.10.16.png" style="width: 300px;" class="fr-fic fr-dib"></a>

Payment Issues

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UKLASH

Payment

Ordering & Payments

Why isn’t my discount code working?

What are your current offers and discounts?

I forgot to enter my discount code, what can I do?

Can I use a discount code on my subscription?

How do I use a discount code?

Can I Use Two Discount Codes At Once

Can I get product samples?

Discounts and Promotions

Can I Amend Or Cancel My Order

How Can I Search For A Product

Can I Purchase A Gift Card

I Am Purchasing A Gift, Is The Packaging Branded

I'm Purchasing A Gift, Can I Add A Gift Note

If My Order Includes A Pre-Order Item, Will It Be Delayed Until All Items Are Ready To Be Sent

I Didn't Receive My Order Confirmation Email

Can I Add A Product To My Order?

Ordering

How Do I Track My Order

How Long Will My Order Take To Arrive

I Need To Change My Delivery Address

How Do I Change The Country For My Order

Why Does My Tracking State Return To Sender?

How Much Is Delivery

Why Did I Receive A Bill For Duties/Taxes/Fees

How Will My Order Be Shipped

Brexit & EU Deliveries

Do You Ship To BFPO Boxes/Parcel Lockers

What Is Your Returned To Sender Policy

I didn’t receive my free gift, what happened?

Delivery

How To Return A Product

Can I Exchange My Product

I've Received My Order But There's Something Wrong

Bought from Another Retailer? Here’s How We Can Help

Returns

Delivery & Returns

What Is UKLASH Eyelash Serum & How Does It Work

How Do I Use UKLASH And How Often

Does It Really Work & When Will I See Longer-Looking Lashes

Are The Results Permanent

Can I Use UKLASH Whilst Wearing Lash Extensions

Can I Use UKLASH During Pregnancy Or While Breastfeeding

Can I Use UKLASH On My Eyebrows

Has UKLASH Been Tested On Animals

Is UKLASH Safe To Use

Can I Use UKLASH Serum If I Have Sensitive Skin

How Long Does A Bottle Of UKLASH Last

Can UKLASH Be Used By Contact Lens Wearers

What Are The Ingredients

Can I Use UKLASH Whilst Going Through Chemotherapy

Will UKLASH Be Effective If I Am Going Through Or Have Gone Through Menopause

Can I Use UKLASH With A Lash Lift Or Tint

Can I Use UKLASH On My Lower Lashes

Are Your Products Gluten-Free

Where Can I Find Customer Before-And-After Photos

What Is The MFG Date

Can It Be Used Together With Make-Up Or Other Beauty Products

The Eyelash Growth Cycle & How UKLASH Helps To Grow (FAQS)

Can I Use UKLASH Serum If I'm Under 18

UKLASH Eyelash Serum

UKLASH Volume Boost Mascara

UKLASH Lengthening Mascara

UKLASH Mascara

Why Have You Introduced A New Peptide-Based Eyelash Serum

Why Should I Use The UKLASH Complex Peptide Eyelash Serum

When Should I Expect To See Results

Should I Switch From The Original Eyelash Serum To The Complex Peptide Eyelash Serum

What Ingredients Drive Its Effectiveness

Why Is It More Expensive Than The Original And Sensitive Eyelash Serums

Is The Complex Peptide Serum More Powerful Than The Original Serum

Complex Peptide Eyelash Serum

What Is The Difference Between The Uklash Eyelash Serum And The UKLASH Sensitive Eyelash Serum

Why Should I Use The UKLASH Sensitive Eyelash Serum

How Do I Apply The Sensitive Eyelash Serum

Sensitive Eyelash Serum

What Is UKLASH Eyebrow Serum & How Does It Work

How Do I Use UKBROW And How Often

Does It Really Work & When Will I See Stronger-Bolder Brows

UKBROW Serum by UKLASH

What Is UKBROW Brow Sculpt

Can I Use UKBROW Brow Sculpt With Other Brow Products

What Is The Correct Amount Of UKBROW Brow Sculpt To Use

How Should I Clean The UKBROW Brow Gel Sculpt Comb & Brush

UKBROW Brow Sculpt by UKLASH

What Is A UKBROW Brow Pomade

Need Help, Picking The Right Shade For UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sparse Eyebrows

Is The UKBROW Brow Pomade Waterproof Or Smudge-Proof

How Can I Avoid Drying Out Or Clumping Of My UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sensitive Skin

UKBROW Brow Pomade by UKLASH

What Is UKBROW Brow Pencil

Need Help, Picking The Right Shade For UKBROW Brow Pencil

How Long Does A UKBROW Brow Pencil Typically Last

Is UKBROW Brow Pencil Smudge-Proof And Long-Lasting

How Do I Remove The UKBROW Brow Pencil

Can I Use UKBROW Brow Pencil If I Have Sparse Brows

UKBROW Brow Pencil by UKLASH

UKBROW

How Do I Apply The UKHAIR Growth Serum

Can I Use The UKHAIR Growth Serum On Coloured Hair

How Long Does The Hair Serum Take To Work

Do Hair Growth Serums Work

UKHAIR Growth Serum by UKLASH

How Do The UKHAIR Hair Vitamins Work

Are Your UKHAIR Hair Vitamins Vegan

How do I use UKHAIR Hair Vitamins

UKHAIR Hair Vitamins by UKLASH

What Are The Key Ingredients In The Shampoo & Conditioner

Is There Fragrance In The Shampoo And Conditioner

How Should I Use The Shampoo And Conditioner

Will The Products Help Repair My Damaged Hair

What’s The Difference Between Hair Care Products And Lash Serum Do They Use Similar Ingredients For Hair Growth