If you have not achieved any results after 12 weeks of use you can qualify for our money-back guarantee. It's important that you have used the product consistently and as instructed for a minimum period of 12 weeks. Money-back guarantee requests must

<span data-sheets-userformat="{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Figtree&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are confident in our products and therefore offer 100% money-back guarantee. If you have not achieved any results after 12 weeks of use you can qualify for our money-back guarantee. It&apos;s important that you have used the product consistently and as instructed for a minimum period of 12 weeks.\n\nTo qualify for our money back guarantee simply follow the instructions below:\n\n1. Take a clear photo of your lashes or brows free from any makeup or mascara before using our UKLASH/UKLASH Serum (camera roll dated proof)\n\n2. Take a photo of your lashes/brows after 12 weeks of using, along with a photo of the used product (camera roll dated proof)\n\n3. Email our customer experience team (contact@UKLASH.com) with the above\n\n4. Your application will be processed within 3-5 days of submission\n\nPlease make sure that your photos have valid date and time stamps (must be camera roll screenshots).\n\nPlease also ensure both the before and after images submitted are free from any makeup or mascara so we can clearly review your progress using the product.\n\nMoney-back guarantee requests must be done within 4 months from upon receiving your product.\n\nApplications that do not meet this criteria will not be approved for refund. We reserve our right to reject a refund request in the event that we are not satisfied (acting reasonably) with the supporting evidence you provide to us.\n\nWe do not offer money-back guarantee on any allergic reactions. Like with any other cosmetic product some users can be sensitive or allergic to one or more ingredients. If you have sensitive skin please advise with your dermatologist first before making any purchase.\n\nPlease note that our Money Back Guarantee only applies for the first purchase, only on one product and excludes all other future orders. For any products that are excluded from the Money Back Guarantee it will state on the product description.&quot;}" id="isPasted" style="font-size: 16px; font-family: Inter; font-weight: normal; font-style: normal; color: rgb(0, 0, 0);">If you have not achieved any results after 12 weeks of use you can qualify for our money-back guarantee. It&apos;s important that you have used the product consistently and as instructed for a minimum period of 12 weeks.Money-back guarantee requests must be done within 4 months of receiving your product.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do not offer a money-back guarantee on any allergic reactions. Like with any other cosmetic product some users can be sensitive or allergic to one or more ingredients. If you have sensitive skin please advise your dermatologist first before making any purchase.&#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that our Money Back Guarantee is only applicable to your first purchase and is valid for one product and one formulation only. This guarantee does not apply to any additional products, formulations, or future orders.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you purchase multiple products or different formulations, only the first one will be eligible for the Money Back Guarantee. Any other products or formulations you purchase will not be covered under this offer.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In order to process your money-back guarantee your order must be placed on <a href="//uklash.com">uklash.com</a>, if you have purchased your product via one of our trusted retailers we will not be able to issue a refund and would highly recommend that you revise the retailer&apos;s refund policy.&#xA0;<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: center;">For any products that are excluded from the Money Back Guarantee, it will be stated on the product description.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<a href="https://www.uklash.com/pages/money-back-guarantee?srsltid=AfmBOor3X4ooQPr6lnv70203YiXryIyQn-UsvKeSVRTTFwCtYoBaVhio" id="isPasted" rel="noopener noreferrer" style=" text-decoration: underline;" target="_blank"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025013011-e30c4948-a381-40b2-8f6f-69be337abdf8-1533a4f3-aa97-46fe-a457-1493d9d95960.png" class="fr-fic fr-dii" style="width: 330px;"></a> &#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: center;">

Find out more about our Money-Back Guarantee

Why is our money-back guarantee only applicable to your first order?. Our money-back guarantee is designed to give new customers the confidence to try our lash and brow serums risk-free. We believe in the effectiveness and quality of our products, an

Why is our money-back guarantee only applicable to your first order? Our money-back guarantee is designed to give new customers the confidence to try our lash and brow serums risk-free. We believe in the effectiveness and quality of our products, and we want you to feel secure in your first purchase with us.However, our guarantee only covers your first order for a few important reasons: Evaluation Period: The initial purchase provides an adequate period for our customers to evaluate the product&apos;s effectiveness and suitability for their skin type. By offering this guarantee on the first order, we allow you to try the serum without any financial risk.Encouraging Proper Usage: We want to promote proper and consistent use of our products as it is essential to see maximum results. Limiting the guarantee to the first order encourages customers to follow the recommended usage instructions and gives the product sufficient time to show results. Our customer care team is always available to answer any questions you may have about our money-back guarantee policy or our products. Please don&apos;t hesitate to reach out to us! &#xA0;

Why is our money-back guarantee only applicable to your first order?

UKLASH

Money-Back Guarantee

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Delivery & Returns

What is UKLASH Eyelash Serum & how does it work?

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Does it really work & when will I see longer-looking lashes?

Are the results permanent?

Can I use UKLASH whilst wearing lash extensions?

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Has UKLASH been tested on animals?

Is UKLASH safe to use?

Can I use UKLASH serum if I have sensitive skin?

How long does a bottle of UKLASH last?

Can UKLASH be used by contact lens wearers?

What are the ingredients?

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Can I use UKLASH with a lash lift or tint?

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Are your products gluten-free?

Where can I find customer before-and-after photos?

What is the MFG date?

Can it be used together with make-up or other beauty products?

The Eyelash Growth Cycle & How UKLASH Helps To Grow (FAQS)

Can I use UKLASH serum if I'm under 18?

UKLASH Eyelash Serum

UKLASH Volume Boost Mascara

UKLASH Lengthening Mascara

UKLASH Mascara

Why have you introduced a new peptide-based Eyelash Serum?

Why should I use the UKLASH Complex Peptide Eyelash Serum?

When should I expect to see results?

Should I switch from the original Eyelash Serum to the Complex Peptide Eyelash Serum?

What ingredients drive its effectiveness?

Why is it more expensive than the original and Sensitive Eyelash Serums?

Is the Complex Peptide Serum more powerful than the original Serum?

Complex Peptide Eyelash Serum

What is the difference between the UKLASH Eyelash Serum and the UKLASH Sensitive Eyelash Serum?

Why should I use the UKLASH Sensitive Eyelash Serum?

How do I apply the Sensitive Eyelash Serum?

Sensitive Eyelash Serum

Lashes

What is UKLASH Eyebrow Serum & how does it work?

How do I use UKBROW and how often?

UKLASH Brow Serum

What is UKLASH Brow Sculpt?

Can I use UKLASH Brow Sculpt with other brow products?

What is the correct amount of UKLASH Brow Sculpt to Use?

How should I clean the UKBROW Brow Gel Sculpt comb & brush?

UKLASH Brow Sculpt

What is a UKLASH Brow Pomade?

Need help, picking the right shade for UKLASH Brow Pomade?

Can I use UKLASH Brow Pomade if I have sparse eyebrows?

Is the UKLASH Brow Pomade waterproof or smudge-proof?

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UKLASH Brow Pomade

What is UKLASH Brow Pencil?

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How long does a UKLASH Brow Pencil typically last?

Is UKLASH Brow Pencil smudge-proof and long-lasting?

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UKLASH Brow Pencil

Brows

How do I apply the UKHAIR growth serum?

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Do hair growth serums work?

UKHAIR Growth Serum

How do the UKHAIR OMG! Hair Vitamins work?

Are your UKHAIR OMG! Hair Vitamins vegan?

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UKHAIR OMG! Hair Vitamins

What are the key ingredients in the shampoo & conditioner?

Is there fragrance in the Shampoo and Conditioner?

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Will the products help repair my damaged hair?

What’s the difference between hair care products and lash serum? Do they use similar ingredients for hair growth?