Find Out More About Our Money-Back GuaranteeUpdated 14 days ago

If you have not achieved any results after 12 weeks of use you can qualify for our money-back guarantee. It's important that you have used the product consistently and as instructed for a minimum period of 12 weeks.

Money-back guarantee requests must be done within 4 months of receiving your product.

We do not offer a money-back guarantee on any allergic reactions. Like with any other cosmetic product some users can be sensitive or allergic to one or more ingredients. If you have sensitive skin please advise your dermatologist first before making any purchase. 

Please note that our Money Back Guarantee is only applicable to your first purchase and is valid for one product and one formulation only. This guarantee does not apply to any additional products, formulations, or future orders.

If you purchase multiple products or different formulations, only the first one will be eligible for the Money Back Guarantee. Any other products or formulations you purchase will not be covered under this offer.

In order to process your money-back guarantee your order must be placed on uklash.com, if you have purchased your product via one of our trusted retailers we will not be able to issue a refund and would highly recommend that you revise the retailer's refund policy. 

For any products that are excluded from the Money Back Guarantee, it will be stated on the product description.

Eligible Product List:

- UKLASH Complex Peptide Eyelash Serum

- UKLASH Sensitive Eyelash Serum

- UKLASH Eyelash Serum

- UKBROW Complex Peptide Eyebrow Serum

- UKBROW Eyebrow Serum

Excluded Product List:

- UKBROW Brow Pencil 

- UKBROW Brow Pomade 

- UKBROW Brow Sculpt

- UKBROW Eyebrow Serum Duo Pack

- UKHAIR Conditioner 

- UKHAIR Shampoo 

- UKHAIR Hair Repair Mask

- UKHAIR Scalp Massager

- UKHAIR Vitamins

- UKHAIR Wide Tooth Comb

- UKLASH Beauty Bag

- UKLASH Eyelash Curler

- UKLASH Eyelash Serum Duo Pack

- UKLASH Hair Growth Serum

- UKLASH Headband

- UKLASH Hydra-Gel Eye Patches

- UKLASH Lash & Brow Wash

- UKLASH Lash Guard & Comb

- UKLASH Lash Separator

- UKLASH Lengthening Mascara

- UKLASH OMG Hair Vitamins

- UKLASH Volume Boost Mascara

- UKLIPS Lip Plumping Gloss 

- UKSKIN LED Dual Light Pro-Therapy Face Mask

- UKSKIN Vitamin C & HA Eye Serum

Important: Any sets including the eligible items are also excluded from the Money-Back Guarantee