Why is our money-back guarantee only applicable to your first order?Updated 9 months ago
Why is our money-back guarantee only applicable to your first order?
Our money-back guarantee is designed to give new customers the confidence to try our lash and brow serums risk-free. We believe in the effectiveness and quality of our products, and we want you to feel secure in your first purchase with us.
However, our guarantee only covers your first order for a few important reasons:
Evaluation Period: The initial purchase provides an adequate period for our customers to evaluate the product's effectiveness and suitability for their skin type. By offering this guarantee on the first order, we allow you to try the serum without any financial risk.
Encouraging Proper Usage: We want to promote proper and consistent use of our products as it is essential to see maximum results. Limiting the guarantee to the first order encourages customers to follow the recommended usage instructions and gives the product sufficient time to show results.
Our customer care team is always available to answer any questions you may have about our money-back guarantee policy or our products. Please don't hesitate to reach out to us!