When your order is shipped you will receive a tracking update via email to the email address used at the time of the order. You can check your tracking here. Additionally, you can view your tracking information via our chat on uklash.com. If you are
Our hard-working team aim to process and ship out all orders within 24 hours (Monday-Friday, excluding public holidays), however, actual delivery time depends on your location. *Delivery times shall be considered as indicative timeframe as they might
Unfortunately, we are unable to cancel or amend orders once it has been paid for as they are automatically processed for dispatch. However, If an incorrect address has been used, please contact us as soon as possible using the contact button below an
As we ship internationally, it's very important before placing your order to make sure you have set the correct destination country if placing your order to the country you are not currently located in. To do so, please click on the flag in the top r
We are sorry to hear there has been an issue with your delivery. If your tracking states that your order has started its return back to UKLASH, this is usually due to an address error or the courier had issues accessing your address this could also b
We offer free worldwide delivery!. Need your order in a hurry?. We also offer express shipping for some countries, shipping costs will vary based on your location and order total. You can view all shipping costs at the checkout, and please note that
If your destination is outside the UK or Europe you might have to pay customs & import charges once the package has reached your country. This is nothing UKLASH can control and it has to be paid by you as a customer.
We typically use Royal Mail for all orders within the UK, using any of the shipping methods. If your order is being delivered outside the UK and if you have selected FREE delivery then your package will be handled and delivered by your national posta
From 2nd of Feb 2021:. All orders to EU addresses will be delivered with all duties and taxes paid by us. No additional custom fees will apply when you receive your package, it's all included in the price. Important: For your order to be processed co
We regret to inform you that our delivery service does not support the delivery of orders to BFPO (British Forces Post Office) boxes, PO Boxes or parcel lockers. These pose logistical challenges for our delivery partners, and we are unable to fulfill
Returned to Sender: Shipping Policy. UKLASH’s policy regarding orders returned to us due to incorrect or incomplete address input by the customer is as follows:. Non-Refundable Shipping Fee:. Orders returned to UKLASH as undeliverable due to customer