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UKLASH

As we ship internationally, it&apos;s very important to make sure you have set the correct destination country before placing your order if you are not currently located in that country.&#xA0; To do so, please click on the flag in the top right corner of the website to change the shipping country and currency, as shown below:<img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2026051213-e36a2466-d07a-42d1-8829-8b66dca1c553-77c07b7a-b39c-49c0-b383-4e6801f37a5d.png" style="width: 697px;" class="fr-fic fr-dib"> <a href="https://help.uklash.com/en-GB/contact"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025082713-0eed1248-2e6d-4275-92fd-f37570777a4b-screenshot%202025-08-20%20at%2015.10.16.png" style="width: 300px;" class="fr-fic fr-dib"></a>

As we ship internationally, it's very important to make sure you have set the correct destination country before placing your order if you are not currently located in that country. To do so, please click on the flag in the top right corner of the we

How Do I Change The Country For My Order

Delivery & Returns

Delivery

Why isn’t my discount code working?

What are your current offers and discounts?

I forgot to enter my discount code, what can I do?

Can I use a discount code on my subscription?

How do I use a discount code?

Can I Use Two Discount Codes At Once

Can I get product samples?

Discounts and Promotions

Can I Amend Or Cancel My Order

How Can I Search For A Product

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I Am Purchasing A Gift, Is The Packaging Branded

I'm Purchasing A Gift, Can I Add A Gift Note

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I Didn't Receive My Order Confirmation Email

Can I Add A Product To My Order?

Ordering

Which Payment Methods Do You Accept

Klarna FAQS

Is It Secure To Order On Our Site

Partially Paid Orders

Payment Issues

Payment

Ordering & Payments

How Do I Track My Order

How Long Will My Order Take To Arrive

I Need To Change My Delivery Address

Why Does My Tracking State Return To Sender?

How Much Is Delivery

Why Did I Receive A Bill For Duties/Taxes/Fees

How Will My Order Be Shipped

Brexit & EU Deliveries

Do You Ship To BFPO Boxes/Parcel Lockers

What Is Your Returned To Sender Policy

I didn’t receive my free gift, what happened?

How To Return A Product

Can I Exchange My Product

I've Received My Order But There's Something Wrong

Bought from Another Retailer? Here’s How We Can Help

Returns

What Is The Lash Growth Serum and What Does It Do?

Ingredient Breakdown

How Do I Use The Lash Growth Serum And How Often?

What Is The MFG Date

Did You know?

Lash Growth Serum

What Is The Complex Peptide Lash Growth Serum and What Does It Do?

Did You Know?

Complex Peptide Lash Growth Serum

What is The Sensitive Lash Growth Serum and What Does It Do?

Sensitive Lash Growth Serum

Volume Boost Mascara

Lengthening Mascara

Tubing Mascara

Mascara

What Is Eyebrow Growth Serum and What Does It Do?

How Do I Use The Eyebrow Growth Serum And How Often?

Eyebrow Growth Serum

What s The Complex Peptide Eyebrow Growth Serum and What Does It Do?

Complex Peptide Eyebrow Growth Serum

What Is The Brow Gel Sculpt and What Does it Do?

Brow Gel Sculpt

What Is The Brow Pomade and What Does It Do?

Brow Pomade

What Is The Brow Pencil and What Does It Do?

Brow Pencil

UKBROW

What Is The Hair Growth Serum and What Does It Do?

Hair Growth Serum

What is the Hair Shampoo and What Does It Do?

Hair Shampoo

What Is The Hair Condtioner and What Does It Do?

Hair Condtioner

What Are The Hair Vitamins and What Do They Do?

Hair Vitamins

What Is The Hair Repair Mask and What Does It Do?

Hair Repair Mask

What Is the Advanced Hair Supplements and What Do They Do?

Advanced Hair Supplements

UKHAIR

What Are Hydra-Gel Eye Patches and What Do they Do?

Hydra-Gel Eye Patches

What Is The Micellar Water Lash & Brow Wash and What Does it Do?

Micellar Water Lash & Brow Wash

What is UKSKIN Vitamin C + HA Serum and what does it do?

Vitamin C + HA Eye Serum

What is the LED Dual Light Pro-Therapy Face Mask and what does it do?

LED Dual Light Pro-Therapy Face Mask

UKSKIN

What is the Plumping Lip Gloss and what does it do?

UKLIPS

Products

What Is A UKLASH Subscription

How Do I Start A Subscription

Can I Add A Further Discount To My Subscription

Can I Start A Subscription On UKLASH Bundles

How Do I Amend My Subscription

I Forgot About My UKLASH Subscription – What Should I Do Next

My Subscription

I Can't Log In To My Account

Do I Need To Set Up An Account To Place An Order

How to create an account with UKLASH

Haven’t received a response from our Customer Service team?

My Account

Find Out More About Our Money-Back Guarantee

Why Is Our Money-Back Guarantee Only Applicable To Your First Order

How To Take A Before-And-After Photo

Money-Back Guarantee

UKLASH TikTok Shop - General FAQs

TikTok Shop

VIP Growth Club

Become a UKLASH Stockist

How Do I Change The Country For My OrderUpdated 5 days ago