If you're experiencing issues logging in or are not receiving a one-time login code, this could be because the email you're entering is not registered with us. Sometimes, this could be caused by a typing error. If you created your email a while ago e

I Can't Log In To My Account

No, but by setting up an account, you will have access to order history, manage your subscription, address book aswell as keep track of your super rewards. You will also be added to our email list for exclusive discounts and offers.

Do I Need To Set Up An Account To Place An Order

Creating an account makes it easier to:. Track your orders. Manage subscriptions. Access exclusive perks, offers, or rewards. Here’s how to set up your account in just a few clicks!. Head over to www.uklash.com. On desktop, you’ll find it at the top

How to create an account with UKLASH

Haven’t received a response from our Customer Service team?. We’re really sorry to hear that you haven’t heard back from us yet! Our team works hard to respond to all messages as quickly as possible. First, check our response time. Our typical respon

Haven&#x2019;t received a response from our Customer Service team?We&#x2019;re really sorry to hear that you haven&#x2019;t heard back from us yet! Our team works hard to respond to all messages as quickly as possible.First, check our response timeOur typical response time is 24-48 hours, Monday to Friday. During busy periods or holidays, it may take a little longer but we promise we haven&#x2019;t forgotten you!Did you get an auto-confirmation email?When you submit a query, you should receive an automatic confirmation email. If you didn&#x2019;t get this:&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Make sure you typed your email address correctly when you contacted us.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Check your Spam, Junk, or Promotions folder emails sometimes wander off.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;If you&#x2019;re using a work/school email, strict firewalls might be blocking our replies.If you haven&#x2019;t received this email, it&#x2019;s likely your request didn&#x2019;t go through. Try resubmitting below.&#xA0;Check your inbox filtersSome email providers have sneaky filters that sort out emails before you ever see them.Here&#x2019;s what to try:&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Search your inbox for keywords like &#x201C;UKLASH&#x201D;, &#x201C;Customer Service&#x201D;, or your order number (if you have one).&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Add contact<a data-fr-linked="true" href="mailto:support@uklash.com"></a>@uklash.com to your trusted contacts or safe senders list.If it&#x2019;s been less than 48 hours, sit tight we may just be working our way through messages. If it&#x2019;s been longer, and you&#x2019;ve tried all the steps above, it&apos;s possible your email didn&apos;t reach us in this case please reach out to us again below.&#xA0; <a href="https://www.uklash.com/pages/contact-us?srsltid=AfmBOop92454LFhGu1WpCyJKkfScu00X0Sod1zy-ix6_Do4rz-t_za7P" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/30BVo7vkobxrvzmQ/hc/P4k1n6j1ZoxreOX9/2025091711-f284764f-b0db-49ee-bcb7-12086b6cffa7-get%20help%20button%20(1).png" style="width: 300px;" class="fr-fic fr-dib"></a>

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UKLASH

My Account

Why isn’t my discount code working?

What are your current offers and discounts?

I forgot to enter my discount code, what can I do?

Can I use a discount code on my subscription?

How do I use a discount code?

Can I Use Two Discount Codes At Once

Can I get product samples?

Discounts and Promotions

Can I Amend Or Cancel My Order

How Can I Search For A Product

Can I Purchase A Gift Card

I Am Purchasing A Gift, Is The Packaging Branded

I'm Purchasing A Gift, Can I Add A Gift Note

If My Order Includes A Pre-Order Item, Will It Be Delayed Until All Items Are Ready To Be Sent

I Didn't Receive My Order Confirmation Email

Can I Add A Product To My Order?

Ordering

Which Payment Methods Do You Accept

Klarna FAQS

Is It Secure To Order On Our Site

Partially Paid Orders

Payment Issues

Payment

Ordering & Payments

How Do I Track My Order

How Long Will My Order Take To Arrive

I Need To Change My Delivery Address

How Do I Change The Country For My Order

Why Does My Tracking State Return To Sender?

How Much Is Delivery

Why Did I Receive A Bill For Duties/Taxes/Fees

How Will My Order Be Shipped

Brexit & EU Deliveries

Do You Ship To BFPO Boxes/Parcel Lockers

What Is Your Returned To Sender Policy

I didn’t receive my free gift, what happened?

Delivery

How To Return A Product

Can I Exchange My Product

I've Received My Order But There's Something Wrong

Bought from Another Retailer? Here’s How We Can Help

Returns

Delivery & Returns

What Is UKLASH Eyelash Serum & How Does It Work

How Do I Use UKLASH And How Often

Does It Really Work & When Will I See Longer-Looking Lashes

Are The Results Permanent

Can I Use UKLASH Whilst Wearing Lash Extensions

Can I Use UKLASH During Pregnancy Or While Breastfeeding

Can I Use UKLASH On My Eyebrows

Has UKLASH Been Tested On Animals

Is UKLASH Safe To Use

Can I Use UKLASH Serum If I Have Sensitive Skin

How Long Does A Bottle Of UKLASH Last

Can UKLASH Be Used By Contact Lens Wearers

What Are The Ingredients

Can I Use UKLASH Whilst Going Through Chemotherapy

Will UKLASH Be Effective If I Am Going Through Or Have Gone Through Menopause

Can I Use UKLASH With A Lash Lift Or Tint

Can I Use UKLASH On My Lower Lashes

Are Your Products Gluten-Free

Where Can I Find Customer Before-And-After Photos

What Is The MFG Date

Can It Be Used Together With Make-Up Or Other Beauty Products

The Eyelash Growth Cycle & How UKLASH Helps To Grow (FAQS)

Can I Use UKLASH Serum If I'm Under 18

UKLASH Eyelash Serum

UKLASH Volume Boost Mascara

UKLASH Lengthening Mascara

UKLASH Mascara

Why Have You Introduced A New Peptide-Based Eyelash Serum

Why Should I Use The UKLASH Complex Peptide Eyelash Serum

When Should I Expect To See Results

Should I Switch From The Original Eyelash Serum To The Complex Peptide Eyelash Serum

What Ingredients Drive Its Effectiveness

Why Is It More Expensive Than The Original And Sensitive Eyelash Serums

Is The Complex Peptide Serum More Powerful Than The Original Serum

Complex Peptide Eyelash Serum

What Is The Difference Between The Uklash Eyelash Serum And The UKLASH Sensitive Eyelash Serum

Why Should I Use The UKLASH Sensitive Eyelash Serum

How Do I Apply The Sensitive Eyelash Serum

Sensitive Eyelash Serum

What Is UKLASH Eyebrow Serum & How Does It Work

How Do I Use UKBROW And How Often

Does It Really Work & When Will I See Stronger-Bolder Brows

UKBROW Serum by UKLASH

What Is UKBROW Brow Sculpt

Can I Use UKBROW Brow Sculpt With Other Brow Products

What Is The Correct Amount Of UKBROW Brow Sculpt To Use

How Should I Clean The UKBROW Brow Gel Sculpt Comb & Brush

UKBROW Brow Sculpt by UKLASH

What Is A UKBROW Brow Pomade

Need Help, Picking The Right Shade For UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sparse Eyebrows

Is The UKBROW Brow Pomade Waterproof Or Smudge-Proof

How Can I Avoid Drying Out Or Clumping Of My UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sensitive Skin

UKBROW Brow Pomade by UKLASH

What Is UKBROW Brow Pencil

Need Help, Picking The Right Shade For UKBROW Brow Pencil

How Long Does A UKBROW Brow Pencil Typically Last

Is UKBROW Brow Pencil Smudge-Proof And Long-Lasting

How Do I Remove The UKBROW Brow Pencil

Can I Use UKBROW Brow Pencil If I Have Sparse Brows

UKBROW Brow Pencil by UKLASH

UKBROW

How Do I Apply The UKHAIR Growth Serum

Can I Use The UKHAIR Growth Serum On Coloured Hair

How Long Does The Hair Serum Take To Work

Do Hair Growth Serums Work

UKHAIR Growth Serum by UKLASH

How Do The UKHAIR Hair Vitamins Work

Are Your UKHAIR Hair Vitamins Vegan

How do I use UKHAIR Hair Vitamins

UKHAIR Hair Vitamins by UKLASH

What Are The Key Ingredients In The Shampoo & Conditioner

Is There Fragrance In The Shampoo And Conditioner

How Should I Use The Shampoo And Conditioner

Will The Products Help Repair My Damaged Hair

What’s The Difference Between Hair Care Products And Lash Serum Do They Use Similar Ingredients For Hair Growth