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💳 Ordering & Payments.

Answering all your questions before and after making a purchase.


Which payment methods do you accept?

We accept all major credit and debit cards such as Visa, Maestro, MasterCard, Discover and JCB. You can also pay using PayPal, Apple Pay or 'pay later' options such as Klarna, Afterpay, ClearPay and PayPal. Please note these are available to selected

Can I use two discount codes at once?

Sorry, but only one discount code can be used per order.Please be aware that as our subscriptions and bundles are discounted automatically, a discount code cannot be used.

Are there discounts for UKLASH?

We recommend joining our mailing list to receive 10% off your first order. This way, you will be up-to-date with the latest products, offers or discounts.A discount code can only be used on one purchase, and cannot be used in conjunction with any off

Can I purchase a digital gift card?

Yes! You can purchase our digital gift cards in our online shop at UKLASH Digital Gift CardE-Gift Cards are digital, so delivered by email and contain instructions to redeem them at checkout. Simply forward the email to the gift recipient and they ca

I forgot to use my discount code!

Unfortunately, our systems do not allow us to apply discounts once your order has been completed. Discount codes must be entered at the checkout, prior to completing your order.

My discount code isn't working!

Theres some common discount errors that appear when attempting to use a promo / discount code, they could be:. The discount code has been used before. Please note that if a discount code has been used before an error will appear and this code won't b

What are my payment options?

In the UK, accepts VISA, MasterCard, American Express, Google Pay, ClearPay, PayPal & Apple Pay. For international orders, make sure the correct country is displayed in the top right corner and your payment options will display on the chec

Is it secure to order on this site?

UKLASH is super secure. All transactions are processed via secure payment gateways. We don’t store any debit or credit -card details.

I'm purchasing a gift, is the packaging branded?

Our parcels are sealed with branded tape, if this may spoil a surprise, why not try a  digital gift cards that can be purchased from

I'm purchasing a gift, can I add a gift note?

We are unable to add any notes to the orders, however, we do offer digital gift cards that can be emailed to your giftee. These can be purchased from

Can I amend or cancel my order?

Unfortunately, we are unable to cancel or amend orders once it has been paid for as they are automatically processed for dispatch. You can return your order once received, to arrange this please get in touch using the contact button below.

Didn't receive my order confirmation email?

Once you have placed an order, we will send you your confirmation to the email address you provided at the checkout. If for some reason, you didn't receive this email and have also checked your junk folder, contact us using the contact button below.

How do I apply a coupon code?

You can apply the code at the checkout stage, please select 'Enter Discount Code' at the checkout, make sure to enter your discount code and select 'Apply' to ensure the discount is applied to your order prior to completing your payment.Please note t