We are confident in our products and therefore offer a 100% money-back guarantee. If you have not achieved any results after 12 weeks of use you can qualify for our money-back guarantee. It's important that you have used the product consistently and

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UKLASH

Find out more about our Money-Back Guarantee for UKLASH and UKBROW.

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Which payment methods do you accept?

Can I use two discount codes at once?

Are there discounts for UKLASH?

Can I purchase a digital gift card?

I forgot to use my discount code!

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Is it secure to order on this site?

I'm purchasing a gift, is the packaging branded?

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💳  Ordering & Payments.

Can I exchange my product.

I think my order is lost in transit.

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Do you ship to BFPO Boxes/ Parcel Lockers?

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How long does my order take to arrive?

Will I have to pay customs fees when getting my UKLASH order delivered?

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Delivery

Can I return my order?

Returns

📦 Delivery & Returns

Can UKLASH products be used on coloured or bleached hair?

Are your products unisex?

Where is UKLASH products made?

Can I use UKLASH Eyelash Serum while wearing eyelash extensions?

What is UKLASH Eyelash Serum & how does it work?

How do I use UKLASH and how often?

Does it really work & when will I see longer-looking lashes?

Are the results permanent and how do I maintain my long, thick lashes?

Can I use UKLASH while wearing eyelash extensions?

Can I use UKLASH during pregnancy or while breastfeeding?

Can I use UKLASH on my eyebrows?

Has UKLASH been tested on animals?

Is UKLASH safe to use?

What are the ingredients?

Can I use UKLASH if I have sensitive skin?

How long does a bottle of UKLASH last? Does it have an expiry date?

Can I use UKLASH while having a lash lift ?

Can UKLASH be used by contact lens wearers?

Is UKLASH zero waste?

Can I use UKLASH whilst going through chemotherapy?

Will UKLASH work if I am or have gone through menopause?

Can I use UKLASH with a lash lift, tint or waxing?

Are the results from UKLASH permanent?

Can I use UKLASH on my lower lashes?

My eyelashes seem more sparse now then they did prior to using UKLASH eyelash serum?

I've been using UKLASH for 12 weeks and I haven't noticed a difference?

Are your products gluten-free?

Do you have any Before and After photos?

UKLASH Eyelash Serum

What is UKBROW Eyebrow Serum & how does it work?

How do I use UKBROW and how often?

Can I use UKBROW if I have sensitive skin?

UKBROW Eyebrow Serum

How do I use UKLASH OMG! Hair Vitamins?

Are your UKLASH OMG! Hair Vitamins vegan?

How does your UKLASH OMG! Hair Vitamins work?

UKLASH OMG! Hair Vitamins

Can I use UKLASH Hair Growth Serum on coloured hair?

How do I use UKLASH Hair growth serum?

UKLASH Hair Growth Serum

How do I use UKLASH Volume Boost Mascara?

UKLASH Volume Boost Mascara

Is your hair care range vegan?

Does your shampoo leave residue or build-up on my hair and scalp?

How to I use the Shampoo and Conditioner?

Are there any harmful ingredients in your hair care.

What are some of the key ingredients in shampoos/ conditioner?

My hair is damaged will this repair it?

Will your shampoo and conditioner affect the pH balance of my scalp and hair?

Whats the difference between your new hair care range and lash serum? Does the hair care contain any of the same ingredients to help promote hair growth or is it a completely new formula?

Does the Shampoo and Conditioner have a scent?

How often should I use the UKLASH hair mask?

Is the UKLASH hair mask suitable for all hair types?

Is the UKLASH hair mask silicone free?

How do I use the UKLASH hair mask?

What are the key ingredients in the UKLASH hair mask?

UKLASH Hair Care

What is UKLASH lengthening mascara?

How is UKLASH lengthening mascara different from other types of mascara?

Is UKLASH lengthening mascara waterproof?

UKLASH Lengthening Mascara

How do I remove the UKBROW Brow Trio

What is UKLASH Brow Sculpt brow sculpt?

How is UKLASH Brow Sculpt sculpt different from other brow products?

Can I use UKLASH Brow Sculpt brow sculpt with other brow products?

Can I use UKLASH Brow Sculpt Sculpt if I have sensitive skin?

How much product should I apply when using UKLASH Brow Sculpt?

What's the best way to clean the comb & brush?

What is the best way to clean the brush and comb?

Can UKBROW Sculpt be used on tinted brows?

UKBROW Brow Sculpt

What is a UKLASH brow pomade?

How is brow pomade different from your other eyebrow products?

How do I choose the right shade of the UKBROW Brow Pomade?

Can I use UKBROW Brow Pomade if I have sparse eyebrows?

How do I apply UKBROW Brow Pomade?

Is the UKBROW Brow Pomade waterproof or smudge-proof?

Can I use UKBROW Brow Pomade if I have oily skin?

Can I use UKBROW Brow Pomade if I have sensitive skin?

How do I prevent my UKBROW Brow Pomade from drying out or clumping?

UKBROW Brow Pomade

How do I use a UKBROW Brow pencil?

How do I choose the right shade of a UKBROW brow pencil?

How long does a UKBROW Brow Pencil typically last?

Can I sharpen a UKBROW Brow Pencil?

Is a UKBROW Brow Pencil smudge-proof and long-lasting?

Can I use a UKBROW Brow Pencil if I have sparse brows?

How do I maintain the hygiene of a UKBROW Brow Pencil?

Is a UKBROW Brow Pencil suitable for all skin types and sensitivities?

UKBROW Brow Pencil

UKBROW Brow Trio

🛒 Products

Can I add a discount to my subscription?

Can I start a subscription on bundles.

How does subscription work?

How do I cancel my subscription?

How do I change the subscription frequency?

💌 Subscriptions

I'm experiencing a technical issue!

Do I need to set up an account to place an order?

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Can you help with a UKLASH product brought through another retailer?

I want to remove my data - GDPR

🔎  General Questions.

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