Discover the best delivery options and answer any delivery questions for your UKLASH order!
We regret to inform you that our delivery service does not support the delivery of orders to BFPO (British Forces Post Office) boxes or parcel lockers. These pose logistical challenges for our delivery system, and we are unable to fulfill orders to t
When your order is shipped you will receive a tracking update via email to the email address used at the time of the order.Another way you can check tracking is via https://www.UKLASH.com/account/orders and select the order, your tracking link will b
Unfortunately, we are unable to cancel or amend orders once it has been paid for as they are automatically processed for dispatch. If an incorrect address has been used, please contact us as soon as possible using the contact button below selecting "
Our hard-working team aim to process and ship out all orders within 24 hours (Monday-Friday, excluding public holidays), however, actual delivery time depends on your location:UK Delivery:Free delivery option: 2-5 working days from the day of dispatc
There should not be any additional charges when receiving your order, any duties and taxes will be applied at the checkout if applicable. Please be aware that the "Shipping to 🏳️" flag in the top left corner must be selected for the correct destinat
As we ship internationally, it's very important before placing your order to make sure you have set the correct destination country.To do so, please click on the "Shipping to 🏳️" button in the top right corner of the screen to change the shipping c
If your parcel has been returned to us, don't worry! Our team will be in touch to provide the next steps when the parcel arrives back with us If you have not received an email, it might not be back with us. Want to talk about your returned parcel mor
UK:. Free Delivery for standard shipping. £6.99 for express shipping, or free for orders over £60. International:. Free delivery for standard shipping to most destinations (due to some circumstances this service is suspended in some countries). We do
We normally use Royal Mail for all our free delivery shipments. For UK express delivery we use DHL. If the shipment is going outside the UK and if you have selected FREE delivery then your package will be handled and delivered by your national postal
Sorry to hear you have received a customs bill. In order for your order to be processed correctly with delivered duty paid (DDP), please make sure the correct SHIPPING TO country is selected. If your destination is outside the UK you might have to pa