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UKLASH

What is TikTok shop?TikTok Shop is a feature inside the TikTok app that lets you discover and buy products directly while you scroll. You can find items in videos, live streams, or on a brand&#x2019;s profile, and shop without ever leaving the app.You can now shop your favourite UKLASH products right on TikTok. We&#x2019;ve joined TikTok Shop to make your shopping experience faster, easier, and more seamless.Where are the products shipped from if I purchase on TikTok shop?All our products are shipped from the UK unless you are located in the US then your order will be shipped domestically within the US.&#xA0;I have purchased a product from TikTok shop can I return it?Yes, of course! If you wish to make a TikTok shop return you can do so via the TikTok app and requesting a return via your orders tab.&#xA0;All products must be returned unused and sealed however if you&#x2019;ve got an issue with the product please get in touch via the TikTok shop app or via <a data-fr-linked="true" href="mailto:contact@uklash.com">contact@uklash.com</a>.&#xA0;<style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 20.0px 'Helvetica Neue'} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'; min-height: 15.0px} p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}</style>I have an issue with a TikTok shop purchaseIf you have purchased a UKLASH product on our TikTok shop and have an issue regarding your order you can still contact our customer care team at <a href="mailto:contact@uklash.com">contact@uklash.com</a> we are always here to help!

What is TikTok shop?. TikTok Shop is a feature inside the TikTok app that lets you discover and buy products directly while you scroll. You can find items in videos, live streams, or on a brand’s profile, and shop without ever leaving the app. You ca

UKLASH TikTok Shop - General FAQs

TikTok Shop

Can I Amend Or Cancel My Order

How Can I Search For A Product

Can I Purchase A Gift Card

I Am Purchasing A Gift, Is The Packaging Branded

I'm Purchasing A Gift, Can I Add A Gift Note

If My Order Includes A Pre-Order Item, Will It Be Delayed Until All Items Are Ready To Be Sent

I Didn't Receive My Order Confirmation Email

Ordering

How Do I Apply A Discount Code

My Discount Code Isn't Working

Which Payment Methods Do You Accept

Can I Use Two Discount Codes At Once

Current Promotions And Discounts

I Forgot To Use My Discount Code

Klarna FAQS

Is It Secure To Order On Our Site

Payment

Ordering & Payments

Peak Delivery Times

How Do I Track My Order

How Long Will My Order Take To Arrive

I Need To Change My Delivery Address

How Do I Change The Country For My Order

Why does my tracking state return to sender?

How Much Is Delivery

Why Did I Receive A Bill For Duties/Taxes/Fees

How Will My Order Be Shipped

Brexit & EU Deliveries

Do You Ship To BFPO Boxes/Parcel Lockers

What Is Your Returned To Sender Policy

Delivery

How To Return A Product

Can I Exchange My Product

I've Received My Order But There's Something Wrong

Returns

Delivery & Returns

What Is UKLASH Eyelash Serum & How Does It Work

How Do I Use UKLASH And How Often

Does It Really Work & When Will I See Longer-Looking Lashes

Are The Results Permanent

Can I Use UKLASH Whilst Wearing Lash Extensions

Can I Use UKLASH During Pregnancy Or While Breastfeeding

Can I Use UKLASH On My Eyebrows

Has UKLASH Been Tested On Animals

Is UKLASH Safe To Use

Can I Use UKLASH Serum If I Have Sensitive Skin

How Long Does A Bottle Of UKLASH Last

Can UKLASH Be Used By Contact Lens Wearers

What Are The Ingredients

Can I Use UKLASH Whilst Going Through Chemotherapy

Will UKLASH Be Effective If I Am Going Through Or Have Gone Through Menopause

Can I Use UKLASH With A Lash Lift Or Tint

Can I Use UKLASH On My Lower Lashes

Are Your Products Gluten-Free

Where Can I Find Customer Before-And-After Photos

What Is The MFG Date

Can It Be Used Together With Make-Up Or Other Beauty Products

The Eyelash Growth Cycle & How UKLASH Helps To Grow (FAQS)

Can I Use UKLASH Serum If I'm Under 18

UKLASH Eyelash Serum

UKLASH Volume Boost Mascara

UKLASH Lengthening Mascara

UKLASH Mascara

Why Have You Introduced A New Peptide-Based Eyelash Serum

Why Should I Use The UKLASH Complex Peptide Eyelash Serum

When Should I Expect To See Results

Should I Switch From The Original Eyelash Serum To The Complex Peptide Eyelash Serum

What Ingredients Drive Its Effectiveness

Why Is It More Expensive Than The Original And Sensitive Eyelash Serums

Is The Complex Peptide Serum More Powerful Than The Original Serum

Complex Peptide Eyelash Serum

What Is The Difference Between The Uklash Eyelash Serum And The UKLASH Sensitive Eyelash Serum

Why Should I Use The UKLASH Sensitive Eyelash Serum

How Do I Apply The Sensitive Eyelash Serum

Sensitive Eyelash Serum

What Is UKLASH Eyebrow Serum & How Does It Work

How Do I Use UKBROW And How Often

UKBROW Serum by UKLASH

What Is UKBROW Brow Sculpt

Can I Use UKBROW Brow Sculpt With Other Brow Products

What Is The Correct Amount Of UKBROW Brow Sculpt To Use

How Should I Clean The UKBROW Brow Gel Sculpt Comb & Brush

UKBROW Brow Sculpt by UKLASH

What Is A UKBROW Brow Pomade

Need Help, Picking The Right Shade For UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sparse Eyebrows

Is The UKBROW Brow Pomade Waterproof Or Smudge-Proof

How Can I Avoid Drying Out Or Clumping Of My UKBROW Brow Pomade

Can I Use UKBROW Brow Pomade If I Have Sensitive Skin

UKBROW Brow Pomade by UKLASH

What Is UKBROW Brow Pencil

Need Help, Picking The Right Shade For UKBROW Brow Pencil

How Long Does A UKBROW Brow Pencil Typically Last

Is UKBROW Brow Pencil Smudge-Proof And Long-Lasting

How Do I Remove The UKBROW Brow Pencil

Can I Use UKBROW Brow Pencil If I Have Sparse Brows

UKBROW Brow Pencil by UKLASH

UKBROW

How Do I Apply The UKHAIR Growth Serum

Can I Use The UKHAIR Growth Serum On Coloured Hair

How Long Does The Hair Serum Take To Work

Do Hair Growth Serums Work

UKHAIR Growth Serum by UKLASH

How Do The UKHAIR Hair Vitamins Work

Are Your UKHAIR Hair Vitamins Vegan

How do I use UKHAIR Hair Vitamins

UKHAIR Hair Vitamins by UKLASH

What Are The Key Ingredients In The Shampoo & Conditioner

Is There Fragrance In The Shampoo And Conditioner

How Should I Use The Shampoo And Conditioner

Will The Products Help Repair My Damaged Hair

What’s The Difference Between Hair Care Products And Lash Serum Do They Use Similar Ingredients For Hair Growth

How Do I Use The UKHAIR Mask

How Often Should I Use The UKHAIR Mask

Does The UKHAIR Mask Work For All Hair Types

Is The UKHAIR Mask Silicone Free

What Are The Key Ingredients In The Hair Mask

Is The UKHAIR Range Vegan

UKHAIR Shampoo, Conditioner & Mask by UKLASH

UKHAIR

What Are UKLASH Hydra-Gel Eye Patches

UKLASH Hydra-Gel Eye Patches

What Is UKLASH Lash & Brow Wash

UKLASH Lash & Brow Wash

What is UKSKIN Vitamin C + HA Serum and what does it do?

Ingredient Breakdown

How To Use The Vitamin C + HA Eye Serum

The Science

Vitamin C + HA Eye Serum

UKSKIN

How To Apply

How Long Do The Effects Of The Plumping Lip Gloss Last

Can I Twist The Plumping Lip Gloss Back Into The Tube

How Often Should I Apply The Plumping Lip Gloss

Is There A Tingling Sensation

Can I Layer The Plumping Lip Gloss With Lipstick

What Are The Key Ingredients

UKLIPS

Products

What Is A UKLASH Subscription

How Do I Start A Subscription

Can I Add A Further Discount To My Subscription

Can I Start A Subscription On UKLASH Bundles

How Do I Amend My Subscription

I Forgot About My UKLASH Subscription – What Should I Do Next

My Subscription

I Can't Log In To My Account

Do I Need To Set Up An Account To Place An Order

How Do I Create An Account

My Account

Find Out More About Our Money-Back Guarantee

Why Is Our Money-Back Guarantee Only Applicable To Your First Order

Money-Back Guarantee

VIP Growth Club

Become a Stockist

UKLASH TikTok Shop - General FAQsUpdated 5 hours ago