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I Forgot About My UKLASH Subscription – What Should I Do Next?Updated 2 months ago

If you've realised that you've forgotten about your UKLASH subscription, don't worry – we're here to guide you through the next steps.

Log into Your Account: The first step is to log into your UKLASH account. Once logged in, navigate to your subscription settings.

Cancel Future Orders: Within your subscription settings, you'll find the option to cancel all future orders. Be sure to follow the prompts to cancel your subscription effectively.

Contact Customer Care: After cancelling your subscription, it's a good idea to reach out to our customer care team. They'll be able to provide you with the necessary return details if any recent subscription orders have already been processed.

Arrange for Return and Refund: If your subscription order has been processed and dispatched, our customer care team will assist you in arranging for the return of the product. Once the returned product is received, you'll be eligible for a full refund.

Review Your Account Settings: Finally, take a moment to review your account settings to ensure that your subscription has been successfully cancelled and that there are no future orders scheduled.

Remember, our customer care team is here to support you every step of the way. If you have any questions or concerns about your subscription or the cancellation process, don't hesitate to reach out for further help by clicking on the Contact Us button below. 

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